Privacy Policy
Orthomol company building - entrance area

Privacy Policy

Personal Data Protection and Privacy Rights

Orthomol pharmazeutische Vertriebs GmbH is a subject of German law. Consequently, your personal data are processed by us in accordance with the provisions of German data protection and privacy laws. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

For questions regarding data privacy, please contact us:

Orthomol pharmazeutische Vertriebs GmbH

40764 Langenfeld, Germany.  
Telefon +49 2173 9059-0
Telefax +49 2173 9059-111

Collection, Handling and Use of Personal Data

When you visit our website we collect log information, which includes besides others:
  • your internet service provider, your web browser type
  • your access times to our website
  • pages you have viewed on our website
  • your IP address
  • pages you visited before or after navigating to our website

Providing personal information is not a condition to use our website, unless it may be essential to answer your inquiry or to offer you a service that you asked for. Usually, you are able to use our site without revealing your personal data. Your personal data is only collected when you provide it to us, through e-mails, fill out a form or entering information on our site, as part of an order for services, an inquiry or any similar situation which leads you to provide the data to us. The data we collect will also be used and retained for as long as is essential, for the purposesof providing you with the requested services or for other purposes, which you have authorized, with the exception of where otherwise provided by law.

The retained personal data is deleted as soon as possible after the purpose in question has been done.

We may also use the provided data for statistical purposes, but preserve the anonymity of each individual user. To improve our online services we use Google Analytics and cookies.  Important information about Google Analytics and cookies can be found below.

In cases when personal information is forwarded to others for purposes you have given your accord e.g. to provide you information, services or products you have asked for, we take technical and organizational measures to assure that the data protection rules are respected.

We do not sell or offer any personal data to a third person or organization outside the company. The usage of personal data complies with the legal requirements of data protection and competition law.

Correction, Blocking or Deletion of Personal Data

You have the right to review and adjust any personal data stored in our system at any time and free of charge, e.g. in case you consider it may be out of date or incorrect.

You also have the right to block and delete your saved personal data at any time and free of charge. In case a deletion is not possible due to legal or contractual retention periods stand in the way, the relevant data will be blocked.

You have the right to withdraw your permission to the use of your personal data in the future at any time.

For correction, blocking or deletion of your stored data, as well as cancelation of given permission and other questions regarding data protection, we kindly ask you to contact us:

Orthomol pharmazeutische Vertriebs GmbH Herzogstraße 30
40764 Langenfeld, Germany.  
Telefon +49 2173 9059-0
Telefax +49 2173 9059-111

In case you use the external Links offered on our website, this Privacy Policy does not apply to these links. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases. We take technical and organizational security measures to protect your personal data from loss, damage, manipulation and unauthorized access. All our staff and the third parties involved in data processing are in accordance to the Federal Data Protection Act regarding the confidential handling of personal data. Our security measures are continually updated in according to the technological progress.


In order to optimize our web presence, when you visit our site, it may be possible that information in the form of a cookie will be stored on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer hard drive to enable analysis of website usage by you. No personal data of the user are stored, only the Internet protocol address. The cookie allows our website to recognize you on your next visit to our websites and to facilitate navigation It is of course possible, to view our websites without usage of cookies. You can prevent storage of cookies by selecting „disable cookies" option in your browser settings. Not accepting cookies can limit the functionality on our site.

Google Analytics

This website uses "Google Analytics", a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "Cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Through the IP anonymization on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.

Through the following measures, you can always exercise your right to object. You may refuse the use of cookies by selecting the appropriate settings on your browser, but we point out that you may not be able to use all features of this website in this case. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser:

Web analytics will remain disabled as long the add-on is not deactivated or deleted from Google. Therefore, please do not remove the add-on, as long as the web analytics is not wanted. The add-on is set for each browser and computer. So if you visit this site with different browsers, you need to add a separate add-on.

You can also prevent the data generated by the cookie about your use of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading the installing the following plugin available at the following link: 

You can stop the acquisition by Google Analytics by clicking on the link below. There is an opt-out cookie is set that prevents the future collection of your information by checking the following Checkbox:

For more information about Google Inc. and Google Analytics, see: 

The privacy policy of Google, please visit:

We use Google Analytics reports related to the Demographics and Interests. We use the interest-based ads from Google data and visitor information of third parties (for example, age, gender, interests) in Google Analytics for marketing purposes and in order to continuously improve our services. You can stop the placing of the DoubleClick cookie, if you click on the link below. It will put an opt-out cookie prevents future collection of your information by visiting our website: 

Google Analytics advertising function

In order to offer an interest-based advertising, we lean on Analytics reports. These are based on demographics and users’ interests. The data used is not attributable to a specific person.

Our ads will appear on sites by third parties, including Google. We and third parties, including Google, use first-party cookies (as Google Analytics cookies) in combination with third-party cookies (as DoubleClick cookies) to set, optimize or change our ads on the third parties websites, based on the past visits to our website.

Social Media Plugins

This website has implemented a “2-click solution” for the social plugins it uses (from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereafter: Facebook)). When you access our website that has this plugin, data about your online behavior is first transferred to the Social Media Network‘s/Facebook’s servers after you click on the social plugin. The website provider has no influence on the type and scope of the data that is collected and transmitted to the Social Media Network/Facebook. If you are logged into the Social Media Network/Facebook, the Social Media Network/Facebook can attribute the visit to your Social Media Network/Facebook account

We receive no information from Facebook (or other social Media provider) about which social media buttons you may have clicked or seen on our website.

For more information regarding Facebook social Media plugins please check the following links: Facebook’s Privacy Policy  or additional Information about Facebook social media plugins. 

Changes to our privacy policy

we reserve us the right to change our security and data protection measures if necessary, due to a technological development. In these cases, we will update our privacy policy accordingly. Therefore, please take into consideration the most current version of our Privacy Policy.

Orthomol  pharmazeutische Vertriebs GmbH
Herzogstraße 30
40764 Langenfeld, Germany 

Actualised on: 23.3.2016

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